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I can't access my account

Posted: Wed Oct 31, 2018 11:21 am
by ~~ AwAiS ~~
Hello . . . . !!!
I m new here ... ..
Please Guide anyone

I want to take typing tests & competitions
but I can't access my account in typing/tests/competitions area
Log in error
Username or password error

but in forum portal my username & password work properly.

Re: I can't access my account

Posted: Thu Nov 01, 2018 9:22 am
by Linsk
Hello,

You have to log in with your email + password (not username).

Re: I can't access my account

Posted: Thu Nov 01, 2018 4:26 pm
by navid
You know i think there was some problems on October 30 , 2018 . I couldn't login either . But i suppose it's OK now .

Re: I can't access my account

Posted: Thu Nov 01, 2018 5:02 pm
by ~~ AwAiS ~~
Thanks to reply . . . and Guide

I already try it . . . . then I ask about guideline

Re: I can't access my account

Posted: Thu Nov 01, 2018 5:58 pm
by Linsk
Please contact the admin: contact.

Re: I can't access my account

Posted: Mon Nov 05, 2018 8:41 am
by ~~ AwAiS ~~
Linsk wrote:
Thu Nov 01, 2018 5:58 pm
Please contact the admin: contact.
Hi Links . . . !!!
I contact the admin through mail . . .
but no replay from there last 3 days ago to till

Please tell me . . . What can I do for access my account

Re: I can't access my account

Posted: Thu Nov 22, 2018 8:33 am
by ~~ AwAiS ~~
Hi . . .
I join 10fastfingers on 30 october 2018.
I can't access my account still. Only login in forum portal.
I 've many tried with user name & E-mail but nothing happend
I 've also tried to contact admin through mail but not response from admin.

Re: I can't access my account

Posted: Fri Nov 23, 2018 7:39 am
by Linsk
Accounts on the site and on the forum are not related. Usernames, emails and passwords are not necessarily the same.

On the forum you have to log in with your username and password.
On the site you have to log in with your email and password.

How did you create your account? Did you use a social network's account (Google+, Facebook or Twitter)?