Page 1 of 1

Help! Can’t upload a profile picture

Posted: Sun Apr 29, 2018 10:14 pm
by Bitbatgaming
Hi, I’m new to the site, and I can’t upload a profile picture [url]https://goo.gl/images/qzjA5U[url]
I keep trying to upload a profile picture, but I can’t due to not meeting the requirements every time.
For example, if I try to upload the file size, it says “ image must between 4 and 6 kib. I need assistance with this.

Re: Help! Can’t upload a profile picture

Posted: Mon Apr 30, 2018 4:57 pm
by gabrielsebben
Hey.

Seems very simple to me. You only need to use any program to edit photos and save this picture as .jpeg to reduce the size in KBs.

If anyway it still doesn't solve the problem, reduce the dimensions of height and width.

You can use Paint to try it. :)

Re: Help! Can’t upload a profile picture

Posted: Thu Jun 21, 2018 12:40 pm
by Bitbatgaming
Thank you. it helped solve the problem.