Public administration plays a crucial role in shaping the development and welfare of a nation. It serves as the link between the government and the public, ensuring that laws and policies are implemented efficiently. Officers at every level must be punctual, respectful, and capable of handling responsibilities under pressure. Good communication skills and knowledge of official procedures are necessary for smooth functioning. Civil servants must always act in the interest of the people and maintain neutrality, avoiding personal bias or favoritism. Their performance reflects directly on the reputation of the government and affects public trust.